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Support Policy
After the product's
registration, we will provide all our customers
with unlimited technical support free of
charge.
Unregistered users will
also be supported during their trial period. Just
bear in mind that registered users take precedence
over unregistered ones.
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Technical support
offered on our product is intended for problem resolution
only. We do not provide complete system walk-thru service to
teach you every software feature step by step. For learning
the system step by step, please consult with our user
manual.
We are constantly researching new
technologies and ways to improve our product. Such
enhancements, when released, are posted to all our
registered users as software updates at no extra cost.
Technical support is provided in English.
While we organize and train our
live operators to take national and international calls with
technical questions, all customer support will only be
provided via e-mail.
So, for technical assistance
please contact us at
info@sprpos.com
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